Customer Experience & Operations
Service excellence is a daily goal for our Customer Service Team. Our team interacts with students, faculty, staff, contract service partners, and visitors. As such, the team handles Cane Cards, the issuance of all parking permits, and citations. Furthermore, the team handles all customer service inquiries.
Moreover, our Operations Team strives to serve the University's mission in a manner that on balance meets all stakeholder's needs. Our team is also responsible for enforcing Parking and Transportation policies and procedures professionally. Contact our Customer Experience & Operations Team at 305-284-3096 option 2 or email us at parking.gables@miami.edu.
Special Events Supports
The University hosts events ranging from athletics, concerts, guest speakers, and conferences. Our Special Events Team coordinates these events with the hosting department liaisons to ensure appropriate parking resources and traffic management compliance. Contact our Special Events Team at 305-284-1352 or email us at parking.events@miami.edu.
Mobility Management
We offer integrated mobility strategies that include Freebee, public transit, bicycling, walking, Zipcar, Carpool, on-campus shuttles, and recreational shuttles. To learn more about the options available to you, contact 305-284-1547
